AcuityRow
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Plans

Packaged by operator, scoped to the morning huddle.

AcuityRow is sold to licensed senior living operators. Packaging reflects long-term care economics, not consumer SaaS. Every plan starts with a scoped pilot.

HSLM contract uses an Enterprise Custom Buildium Bundle with monthly recurring billing plus per-bed API surcharges. Public dollar amounts require separate commercial approval.

Every plan is designed for HIPAA-aware workflows and keeps AI under human review: AcuityRow does not diagnose residents, prescribe treatment, submit survey responses, or send family updates without named human approval.

What every plan includes

  • BAA available before production PHI is connected
  • Human approval on every family-note send
  • Audit trail on every action
  • Weekday operations support

Lane

Facility Pilot

Scoped pilot for one community and one reviewed care loop.

Scoped quote

Packaging and term set during the operations conversation.

  • Morning Row brief, weekday delivery
  • Resident risk queue with source context
  • One import workflow mapped during onboarding
  • Family-note drafts with manual review before sending
  • Email + shared Slack channel support
Talk to operations
Recommended

Lane

Buildium Bundle

Enterprise package for Buildium-connected operators with monthly recurring billing and per-bed API surcharges.

Enterprise packaging

Monthly recurring billing plus per-bed API surcharges.

  • Tier 1 bidirectional Buildium API via OAuth 2.0
  • Inbound Resident Inventory and Incident Logs
  • Outbound daily acuity scores and family note drafts
  • 48-hour queued retry during API outage
  • SHA-256 batch verification on packet batches
Plan a Buildium rollout

Lane

Network Enterprise

Multi-location governance, failover review, onboarding specialist, and procurement support.

Custom packaging

Scoped by location count, governance model, and procurement requirements.

  • SSO / SAML, SCIM provisioning
  • Multi-location governance and field mapping
  • Failover review on queued and retried batches
  • Audit and survey export pipelines
  • Named onboarding specialist and procurement support
Contact sales

Procurement & trust

Built for a security review, not a credit card.

Most buyers route us through compliance before legal. We've made that path short.

BAA available

Available for review before production PHI is connected.

Security review packet

Architecture summary, data flow, role model, and incident response.

Vendor questionnaires

We respond to standard CAIQ and HECVAT excerpts.

Net-30 invoicing

ACH, wire, or PO supported on annual terms.

Buyer questions

What operators ask us first.

Why aren't public prices listed?
Packaging is scoped per operator, and public dollar amounts require separate commercial approval. We quote in the operations conversation.
What's included in the pilot?
One community and one reviewed care loop: the Morning Row brief, the resident risk queue, and family-note drafts that require manual review.
How is a Buildium-connected operator packaged?
The Buildium Bundle uses monthly recurring billing plus per-bed API surcharges for operators running the bidirectional Buildium integration.
Can we cancel?
Terms are set in the contract. We export your operating data if a community closes or transfers ownership.
Do you support BAAs?
Yes. A BAA is available for review and execution before production PHI is connected.
Talk to operationsSee the Buildium integration